viisights Website Privacy Policy

This Privacy Policy (“Privacy Policy”), is an integral part of our Terms of Use (“Terms”), and governs the processing and transfer of personal data collected or processed by Viisights Solution Ltd. (“Company“, “we”, “us” or “our”) in connection with our Site and our Services.

Any capitalized terms not defined herein shall have the meaning ascribed to them in the Terms.

This Privacy Policy explains what data we may collect from you, how such data may be used or shared with others, how we safeguard it and how you may exercise your rights related to your Personal Data (as defined below), among others, and where applicable, as required according to the EU General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”).

In the event you are a California resident and the CCPA applies to you – please also review our CCPA Privacy Notice.

APPLICABILITY

This Privacy Policy explains Company’s data collection practices that are applicable toward: (i) any visitor of our Site (“Visitor”); (ii) any entity which uses the Services and their users (i.e., their employees) (“Customer“); Customers and Visitors will be jointly referred to as “you” or “your“.

THE HIGHLIGHTS:
  • You are not required by law to provide us with any Personal Data. Sharing Personal Data with us is entirely voluntary.
  • You may not share Personal Data about other people with us which you are not authorized to share or use.
  • In general we use Personal Data (1) where we have a legitimate interest to do so (for example for Site and Services security purposes); (2) in order to perform a contract (for example, to provide our Customers with the support they have requested or response to their inquiry); (3) where there is a legal obligation imposed on us or to protect our legal rights; and (4) otherwise with your consent to do so.
  • Our Services are intended for users over the age of 16. Children under such age are not permitted to use the Services. If you are under such age you should cease to use the Services immediately.
  • We do not sell, trade, or rent Users’ Personal Data to third parties. We only share Personal Data with third parties in connection with the provision of the Services to our Users, or other limited circumstances as specified herein.
  • You may be entitled under applicable law to request to review, amend, erase or restrict the processing of your Personal Data.
  • If you have any questions or requests regarding the processing of your Personal Data, or would otherwise like to contact us in connection with this Privacy Policy, please send us an email to:  privacy@viisights.com
1 INFORMATION PROCESSED BY THE COMPANY

We may collect two types of data and information from you, depending on your interaction with us. The first type of information is non-identifiable and anonymous information (“Non-Personal Data”). We are not aware of the identity of the individual from which we have collected the Non-Personal Data. Non-Personal Data which is being gathered consists of technical information, and may contain, among other things, the type of operating system and type of browser, type of device, your action in the Site or Services (such as session duration and page impressions), or approximate geo-location.

The second type of information is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual (“Personal Data”).

For avoidance of doubt, any Non-Personal Data connected or linked to any Personal Data shall be deemed as Personal Data as long as such connection or linkage exists.

We are considered as the Data Controller of the Personal Data we collect from our Visitors and Customers. It is clarified that is certain cases (i.e. support and maintenance of the Services) we may be granted with access and process video content of our Customer’s end users. In such cases we shall act as a Dara Processor.

We do not knowingly collect or process any Special Categories of Personal Data, however our Customer’s might upload or provide us with access to such.  Special Categories of Personal Data constituting or revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, data concerning a person’s health or data concerning a person’s sex life or sexual orientation (“Special Categories of Personal Data” or “Sensitive Data”). Moreover, in connection with Customers’ use of the Services, we do not monitor the data uploaded to our Services, therefore it is the Customer’s responsibility to ensure that if Sensitive Data is transmitted or uploaded to the Services it is done in compliance with applicable Data Protection Law.

Personal Data is only used for limited purposes, as specified below.

Type of DataPurposes of ProcessingFor EU persons – Legal Basis under the GDPR
Personal Data regarding Customer’s Employees:
We collect information related to Customer’s employees, such as name, work email address, and access authorizations to the Services (user name and password).
To provide the Services to the Customers; to process transactions made on the Services, to identify employees authorized by the Customer to access the Services.
To resolve any disputes, communicate with you regarding customer service and support issues, and to respond to questions or comments and help resolve any problems.
Performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
Contact us
In the event you choose to contact us in order to ask any question or to be provided with a demo or a call,  you will be requested to provide your name, email address, your company and free text.
To answer you question and provide you with the assistance, or any other service you requested.
 
The correspondence will be stored by us in the event we believe it is required, for example, in the event of any claims or in order to provide you with any further assistance.
Legitimate Interest
Commercial materials and newsletters
If you sign up to receive our newsletter or other marketing materials, you will be requested to provide your email address.
We will use this data solely to send the newsletter and other requested marketing materials.Your active consent, as demonstrated by your voluntary registration to receive commercial materials and newsletters.
 
We use MailChimp services for the purpose of managing our direct marketing activities. MailChimp’s privacy policy can be found here: https://mailchimp.com/legal/privacy/
Career
In the event you apply for a job via our Site, we will collect your CVs and additional information such as your contact details.
To process your job application and for recruitment purposes.Legitimate Interest
Online identifier
When you access our Site, we may, either directly or indirectly (through our third-party service providers) collect your Mac and IP address.
We may collect technical Non-Personal Data from you when you access our Site as well, as explained below.
We use this data in order to maintain, protect and manage our Site for analytic and statistic purposes regarding interaction with our Site.your consent .

In addition, we may use certain Personal Data to prevent potentially prohibited or illegal activities, fraud, misappropriation, infringements, identity thefts and any other misuse of the Services and to enforce the Terms, as well as to protect the security or integrity of our databases and the Services, and to take precautions against legal liability. Such processing is based on out legitimate interests.

2 HOW WE COLLECT INFORMATION

Depending on the nature of your interaction with the Site and Services, we may collect information as follows:

  1. Automatically – we may use cookies (as elaborated below) or similar tracking technologies to gather some information automatically when you interact with our Site.
  2. Provided by you voluntarily – we will collect information if and when you choose to provide us with the information.
3 SHARING PERSONAL DATA

We may share Personal Data only under the following limited circumstances:

  • With trusted partners and third parties who assist us in operating the Services and conducting our business.
  • With our affiliates and connected companies, such as subsidiaries, sister-companies and parent companies.
  • With third parties if necessary, to comply with a legal requirement, for the administration of justice, to protect your vital interests or the vital interests of others, to protect the security or integrity of our databases or the Services, to take precautions against legal liability, or in the event of a corporate sale, merger, reorganization, dissolution or similar event.
  • Other third parties with your consent to do so.

In addition, we may share Non-Personal Data aggregate and statistical or otherwise anonymized data may be shared without limitation with third parties at our discretion. This information does not contain Personal Data and is used to develop content and services for our Users.

4 COOKIES& TRACKING TECHNOLOGIES

We use “cookies” (or similar tracking technologies) when you access the Site or interact with the Services we offer. This use is a standard industry-wide practice. A “cookie” is a small piece of information that a website assigns and stores on your computer while you are viewing a website. Cookies can be used for various purposes, including allowing you to navigate between pages efficiently, as well as for statistical purposes. You can find more information about cookies at: https://www.allaboutcookies.org/ and https://cookiepedia.co.uk./.

There are several types of cookies, the three main and common ones are:

  • Essential, Functionality, Operation & Security Cookies – essential for enabling user movement around the Site, for the Site to function properly, and for security purposes. Please note that these cookies either cannot be disabled, or if disabled, certain features of the Services may not work.
  • Analytic, Measurement & Performance Cookies – used to collect information about how users use the Site (clickstream, navigation, time and date of access, etc.) in order to improve our Services and the way we offer them, as well as assessing performance of the content available in the Site.
  • Preference, Targeting & Advertising Cookies – used to advertise across the internet and to display relevant ads tailored to users based on the parts of the Site they have (e.g., the cookie will indicate you have visited a certain webpage and will show you ads relating to that webpage).

The specific cookies (ours and third party’s) we currently use (may differ in each website), purpose of use, their privacy policy and opt-out controls are set forth in the table below:

THIRD PARTY COOKIESPURPOSEPRIVACY POLICY
Google AnalyticsEssential, Functionality, Operation. & Security Cookieswww.google.com/policies/privacy/partners.
https://tools.google.com/dlpage/gaoptout/.
 
For information of our use of Google products, click here.
LinkedInEssential, Functionality, Operation & Security Cookies 
Preference, Targeting & Advertising Cookies 
https://www.linkedin.com/legal/cookie-policy
AddToAnyEssential, Functionality, Operation & Security Cookies https://www.addtoany.com/privacy
FacebookPreference, Targeting & Advertising Cookies https://www.facebook.com/policies/cookies
Cookies Opt-Out
  • Please note that, most browsers will allow you to erase cookies from your computer’s hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. By following the instructions of your device preferences, and by adjusting the privacy and security settings of your web browser, you may remove cookies, however, if you block or erase cookies some features of the Services may not operate properly and your online experience may be limited.
  • Please refer to the support page of the browser you are using. In this regard, following are some links which you may find useful: Google ChromeFireFoxInternet ExplorerSafariEdgeOpera
  • You may also contact us (see our contact details below), and we will make efforts to assist you.
5 USER RIGHTS

Privacy laws in different jurisdictions provide different rights regarding your Personal Data, such as the right to access your Personal Data; the right to delete Personal Data; the right to opt-out from Personal Data processing, and so on.

Principally, if you are a resident of the European Economic Area (“EEA“) or California state, the provisions of the GDPR and the CCPA, respectively, provide you with the following rights:

  • The right to be informed: in order to ensure fair and transparent processing of Personal Data, you have the right to be provided with information regarding how we collect collection and our privacy practices, as detailed herein.
  • The right to access data: you have the right to request a confirmation from us that we process your Personal Data, and under certain circumstances, be provided with a copy of the Personal Data we process.
  • The right to request deletion of you Personal Data: you have the right to require us to delete certain Personal Data, if certain conditions are satisfied (if the personal data is no longer needed for the original purpose it was collected for and there is no new lawful basis for continued processing; if you have exercised your right to withdrawn consent (to the extent applicable), or to object to the processing and we have no overriding grounds for the continued processing; the personal data is processed unlawfully; or erasure of personal data is necessary to comply with applicable legislation. Please note, this right is not absolute. We may reject your request under certain circumstances, including where we have to retain the data in order to comply with legal obligations or defend against legal claims, etc.
  • The right to object: you have the right to object the processing of Personal Data, in the event the basis for our processing activity is based on our legitimate interests, however, we will be permitted to continue the processing if our legitimate interests override your rights, or when processing is necessary to establish, exercise or defend a legal claim or right, etc.
  • The right to restrict processing: you mayask us to restrict the processing your Personal Data, when: the accuracy of the data is contested; processing is unlawful and you request restriction instead of erasure; the Personal Data is no longer needed for the original purpose it was collected, however the retention of data is still required to establish, exercise or defend legal rights; or is there are overriding grounds in the context of an erasure request.
  • Rectification (in the event you are an EEA resident): you have the right to require updating or amending Personal Data which is not correct.
  • Portability: you have the right to have your Personal Data “port” to a third-party, subject that: the Personal Data was provided by you; the Personal Data is processed automatically; and the Personal Data was processed on the legal bases of contract or consent;
  • The Right to Non-Discrimination (in the event you are a California resident): you have the right not to be discriminated against for having exercised your rights under the applicable laws. In particular, we cannot not: deny the consumer goods or service, charge the consumer different prices for goods or services, whether through denying benefits or imposing penalties provide the consumer with a different level or quality of goods or services to the consumer.

We provide you with the option to exercise certain choices and controls in connection with our treatment of your Personal Data, depending on your relationship with us. If you wish to exercise any or all of the above rights, please download our applicable form available at: here and send it to our privacy team at: privacy@viisights.com

Where we are not able to provide you with the information or exercise the rights for which you have asked, we will endeavor to explain the reasoning for this and inform you of your rights, including the right to complain to the supervisor authority (in the event you are EEA resident). We reserve the right to ask for reasonable evidence to verify your identity prior to providing you with any such information in accordance with applicable law.

6 DATA RETENTION

We retain Personal Data we collect as long as it remains necessary for the purposes set forth above, all in accordance with applicable laws, or until an individual expresses a preference to opt-out. We may at our sole discretion, delete or amend information from our systems, without notice to you, once we deem it is no longer necessary for such purposes.

7 SECURITY 

We take great care in implementing and maintaining the security of our Site, our Services and your information. We have implemented technical, physical and administrative security measures to protect the Personal Data. In addition, we limit access to your information on our servers. we store the data collected by us in AWS, IBM, Azure, google storage data servers located in Israel USA, Singapore and United Kingdom, for more information regarding the data security provided by Amazon, please see their Privacy Policy. 

8 TRANSFER OF DATA

We use third party’s cloud services as detailed above to store our data which are located in the EU and US. Further certain processing activities are conducted in Israel. In the event of data transfer out of your jurisdiction, we will take appropriate measures to ensure that your Personal Data an adequate level of data protection when it is being transferred as required under applicable law.

9 CHILDREN

Our Site and Services are intended for the general audience, which is not directed to persons under 16 years old. If a parent or guardian becomes aware that his/her child has provided us with Personal Data without their consent, he/she should contact us immediately.

We do not knowingly collect or solicit Personal Data from people under 16 years old. If we become aware that a person under 16 years old has provided us with Personal Data, we will delete such data from our databases. If you are a Customer, please be aware that you may not upload to the Services any data concerning persons under the age of 16, and you may not send emails to users who are under 16 years old. Doing any of the above constitutes an infringement of our Terms and may result in the suspension or Termination of the User’s Account.

10 CHANGES AND UPDATES

The terms of this Privacy Policy will govern the use of the Site, the Services and any information collected therein. Company reserves the right to change this Privacy Policy at any time, so please re-visit this page frequently. In the event of any substantial change of this policy, we will make reasonable efforts to post a clear notice on the Site. Such substantial changes will take effect seven (7) days after such notice was provided on the Company Services or sent by email. Otherwise, all other changes to this Privacy Policy are effective as of the stated “Last Revised” date and your continued use of the Services after the Last Updated date will constitute acceptance of, and agreement to be bound by, those changes.

11 DATA PROTECTION OFFICER

If you have any requests regarding the data collected under this Privacy Policy, including without limitation, requests to remove, delete, amend, modify or transfer the data, please contact our Data Protection Officer at: privacy@viisights.com. Please include your name, address, email address and applicable DSR form, in any correspondence so that we can respond to your inquiry or request.

12 CONTACT US

If you have any questions or concerns regarding privacy issues, or if you wish to be provided with any other information related to our privacy practices, please contact us at:

Headquarter
Viisights Solutions Ltd.  
info@viisights.com
Hanecoshet 6th , Tel-Aviv Israel

US Office
infousa@viisights.com
NY, NY